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Privacy Policy – Wonderland Members Club

A legal disclaimer

This Privacy Policy explains how Hausotter Trade ("we", "us", "our") collects, uses, and protects personal data when you visit or use the Wonderland Members Club website and services.

1. Who we are

Hausotter Trade


Owner: Patrick Hausotter


Address: Am Steinacker 36, 85253 Erdweg, Germany
Phone: +49 160 99179065


Email: members@wonderland-capetown.co.za
VAT ID: DE277033760

2. Information we collect

We may collect the following categories of personal data:

  • Identity data (name, date of birth)

  • Contact data (email address, phone number, postal address)

  • Application and membership information

  • Payment and transaction data (processed via third-party providers)

  • Technical data (IP address, browser type, device information)

  • Communication data (messages, inquiries, feedback)

3. How we use your information

We process personal data for the following purposes:

  • To manage membership applications and accounts

  • To provide membership services and events

  • To communicate with members and applicants

  • To process payments and subscriptions

  • To improve our website and services

  • To comply with legal obligations

Legal bases include consent (Art. 6(1)(a) GDPR), contract performance (Art. 6(1)(b) GDPR), and legitimate interests (Art. 6(1)(f) GDPR).

4. Legal bases for processing

We process your personal information on one or more of the following bases:

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  • Consent – e.g. when you subscribe to a newsletter, send us your details for an event, or agree to specific communications.
     

  • Contract / performance of services – e.g. when we organise your participation in a Wonderland experience or membership.
     

  • Legitimate interests – e.g. ensuring the safety, privacy and smooth running of our private gatherings, managing our community, and developing Wonderland Foundation & Membersclub.
     

  • Legal obligation – e.g. accounting, tax or regulatory requirements.
     

You can withdraw your consent at any time by contacting us using the details above or by using any unsubscribe link provided in our emails.

5. How we share your information

We may share personal data with:

  • Payment service providers and banks

  • IT and hosting service providers

  • Event partners and service providers (where necessary)

  • Legal and regulatory authorities (if required by law)

We do not sell personal data.

6. Cookies & tracking technologies

Our Website uses cookies and similar technologies to:

  • enable core site functions,

  • remember your preferences,

  • help us understand how our Website is used. 

You can control cookies through your browser settings and, where available, through cookie consent tools on the Website. Turning off certain cookies may affect how the site functions.

7. How we protect your information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse, including:

  • using secure hosting environments,

  • limiting access to personal information to people who need it for legitimate purposes,

  • encouraging the use of secure passwords and access controls.

No system can be guaranteed to be 100% secure, but we aim to follow best practices appropriate to the nature of our organisation and the information we handle.

8. Data retention

We keep personal information only for as long as reasonably necessary to:

  • provide services and manage our relationship with you,

  • comply with legal, tax or accounting obligations,

  • resolve disputes, and

  • maintain records in line with our legitimate interests (for example, community history and event documentation).

When information is no longer needed, we will delete or anonymise it where reasonably possible.

9. Your rights

Under the GDPR, you have the right to:

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  • Access your personal data

  • Rectify inaccurate data

  • Erase your data (right to be forgotten)

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent at any time
     

To exercise your rights, contact us using the details above.

10. Third-party links

Our Website may contain links to third-party websites (for example, partner organisations such as Bridges for Music or DARG). If you follow these links, please note that these sites have their own privacy policies, and we are not responsible for their practices.

11. Children

Our Website and experiences are generally intended for adults. For certain gatherings we apply an age restriction (for example, no under-21s at specific events). If we become aware that we have collected personal information from a minor without appropriate consent, we will take reasonable steps to delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The updated version will always be posted on our Website with a revised “Last updated” date.

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